VoIP - Not your ordinary telephone service

If you're looking to upgrade your business phone system, you want to either consider a cloud-based system or the classic landline connection.

VoIP phones do not use traditional twisted pair copper wire. The phone are connected using the same broadband internet connection that plugs into a computer or router. VoIP phones convert calls into digital signals within the phone itself.

VoIP doesn't rely on the physical exchanges that landlines do

In Australia, the public switch telephone network (old copper wiring) is being phased out and replaced by the NBN – which means VoIP is soon going to be the main telecommunications protocol nation-wide. All you need is a high-speed internet connection.

With a steady rise in remote workforces, landlines are reliant upon one single piece of hardware within a workspace. This is unsustainable for any business looking to develop and improve their team beyond a single building.

VoIP, on the other hand, is accessible from anywhere on any device and the technology itself is built for the future of work.

It's easy to scale up or down. Most of the changes you’d be likely to make can be made remotely by your provider. The same goes for managing your features and, in a lot of cases, you can actually make the changes you want yourself.

In a Nutshell:


  • Lots of hardware on premise to make calls

  • Maintenance costs

  • Upgrades for add-ons

  • Requires PBX (Private Branch Exchange)

  • Expensive up front

  • Locked within the single location it's installed in.

  • Landlines are compatible with VoIP

  • Adding a new user: - pay for another line, and have someone come to your office to install an outlet.


Cloud-phone systems use a technology called Voice over Internet Protocol, or VoIP for short

A modern VoIP solution can lower your phone bill by up to 60% .and is easy to centralise all of your communication methods

  • A single interface to manage all your company's communications

  • Allows employees to work remotely

  • VoIP is compatible with landlines

  • Manage your features easily and effortlessly

  • This solution includes:

  • Phone calls; Audio; Video conferencing; Instant messaging; File sharing;

  • Call Forward, Call Waiting, and Call Transfer

The answer comes down to simplicity.

When choosing either of these systems, ease of communication is everything. As VoIP continues to see huge growth in market adoption, the flexibility and reliability for businesses using VoIP will also grow with it.

So what will you choose for your business?

VoIP or landlines?

When you're ready to see how a cloud phone system can transform your business, be sure to

book a chat

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